Passing on Wealth to the Next Generation

CAREERS

Join Us | Valuations Administrator

28 April 2026

Lyon & Turnbull

Interested in the world of auctions and valuations? We are looking to recruit a Full-Time Valuations Administrator for our busy Valuations department (Monday to Friday, 9am to 5pm) based at our central Edinburgh location.

The ideal applicant would be a highly organised, strong administrator, team player. Administration and client service experience essential.

Discover our Professional Valuations Department

PRIMARY FUNCTION/POSITION SUMMARY

To oversee the efficient running of the Valuations Department, ensuring high-quality and timely delivery of valuation services and documentation.
To act as a key liaison between clients and valuers, ensuring clear communication and smooth workflow.
To maintain and improve departmental processes, ensuring consistency, accuracy, and adherence to company service standards.

ESSENTIAL JOB FUNCTIONS

Client & Valuer Liaison

Acting as primary point of contact for clients regarding valuations, from initial enquiries through progress updates to completion.
Assigning valuations to appropriate valuers to arrange visits, ensuring valuers have all relevant information in advance. Being kept up to date by valuers on progress of initial valuation
Resolving issues or delays in scheduling, documentation, or communication, where appropriate.

Valuations Production

Production and dispatch of valuation documents and fee notes, in line with our templates and service standards.
Creating draft documents from valuer notes. Reviewing drafts and basic proofreading/editing before submission to lead valuer. Finalising on return of draft from valuer.
Ensuring consistency in formatting, quality and adherence to company templates.
Monitoring timelines for valuation report production and ensuring deadlines are met.

Administration & Systems

Overseeing booking systems, database updates, SharePoint entries, and record maintenance.
Ensuring data accuracy and secure document storage.
Monitoring administrative processes and identifying improvement.
Where appropriate, creating sales receipts for auction jobs generated by Valuations.

Meetings & Reporting

Timetabling monthly Valuations Department meetings, including agenda setting and follow-up actions.
Providing regular updates to senior management on workload, performance, and any issues.
Tracking KPls such as turnaround times, document accuracy and departmental fees.

Teamwork

Liaison with Glasgow Office Manager to ensure valuations being produced in Glasgow are meeting service standards.
Providing support and escalation point for urgent or complex valuations and tasks.

QUALIFICATION REQUIREMENTS

Strong organisational skills.
Excellent attention to detail and commitment to quality.
Proven ability to manage multiple priorities and deadlines.
Strong communication skills, both internal and client-facing.
Experience with document production, databases (AMS), and Microsoft Office/SharePoint.
Ability to improve processes and implement efficient workflows.

BENEFITS

Salary dependent on experience.
28 days annual leave (including bank holidays) increasing to 33 with service
Birthday day off
Additional holidays over Christmas Office Closure
Enhanced Family Friendly Policies
Annual Travel Season Ticket Loan
Cycle to Work Scheme

HOW TO APPLY

To apply, submit a CV and covering letter to Head of Operations, Laura Henderson on careers@lyonandturnbull.com demonstrating your suitability for the role and how you meet the skills and experience.