Join our Core Team

Join our Core Team

Client Services Administrator and Sales Co-ordinator

We are looking for a new central administrator to support our team in Edinburgh.

Looking for the next step in your career? We are looking to recruit a Full-Time Client Services Administrator and Sales Co-ordinator (Monday to Friday, 8.30-5.30) based at our headquarters in Edinburgh.

The ideal applicant would be a highly organised, strong administrator, team player. Customer service experience essential/ auction house experience desirable. This exciting, full-time position will assist and support the all teams with occasional evenings and weekends required. Salary is based on experience.

To apply, submit a CV and covering letter to Head of Operations, Laura Henderson on laura.henderson@lyonandturnbull.com demonstrating your suitability for the role and how you meet the skills and experience.

Applications close at 5:30pm on Monday 31st October

 



PRIMARY FUNCTION/POSITION SUMMARY

The role will incorporate a varied working environment with a rolling programme of sales including; telephone enquiries, catalogue subscription administration, reception duties, online bidding platform support and client database management.


ESSENTIAL JOB FUNCTIONS

General Client Service & Office Admin Duties

  • Answering the telephone and taking of messages 
  • Reception duties 
  • General typing of correspondence and documents 
  • Ensuring filing and paperwork is up to date 
  • Postage of mail as well as ensuring the franking machine is in credit and supplies are stocked 
  • Booking travel and accommodation for staff and consultants 
  • Mailing pre-sale and post-sale correspondence 
  • Handling condition report enquiries 
  • Auction bidding administration 
  • Handling cash/processing payments 
  • Administration for African & Oceanic Arts and Antiquities department
  • Telephone bidding and online bidding console work

    Stock control & Shipping

    • Coordinating shipping from our Edinburgh office

    Database & Mailing List Duties

    • Produce database/bidding analysis 
    • Management of catalogue mailing lists & liaising with printers

    Online Catalogues & Web Support

    • Main contact for assisting customers with online bidding queries and online registrations
    • Overseeing Saleroom IT equipment 
    • Uploading online catalogues to L&T website and other bidding platforms
    • Liaising with bidding platform providers

    Working Offsite (Auctions & Events)

    • As a company Lyon & Turnbull host auctions and events off-site.  Team members from all areas are required to assist (variant requirements based on the type/location of event)  

    ADDITIONAL JOB FUNCTIONS

    • Main contact for online bidding training for L&T employees  

 

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