The health and wellbeing of our clients and employees is a top priority, with this in mind the Lyon & Turnbull team have been adapting to enable us to continue to provide the highest level of customer service we can in these unprecedented times. To help here is guide on how to enjoy participating in our auctions from home.
All our sales are fully illustrated online ahead of the sale. Additional images and condition report information is also available online (just sign in/ register).
If you are interested in a lot(s) from any forthcoming sale you can request condition reports via our website. If you would like to speak to a specialist about a particular lot, or require additional images/videos, our team are available via email, telephone or video call.
To speak to a specialist call 0131 557 8844.
Bid live in all our sales from the comfort of your home or office, for no additional surcharge, with Lyon & Turnbull Live. Just follow the link at the head of every online catalogue, lot page or on the auction calendar.
All our sales are also available for viewing and live bidding on The-Saleroom, Invaluable and Live Auctioneers (an additional surcharge is charged by these services)
If you are logged into our Lyon & Turnbull account online, you can leave an absentee bid online by selecting the 'Leave a Bid' option on your chosen lot. Alternatively you can call us on 0131 557 8844 or email firstname.lastname@example.org. Please note that our bid department may contact you for further details.
Bid by telephone - our clerk will call you on the auction day, just before your lot(s) come up, and bid on your behalf live at the auction when instructed to do so. If you would like to bid by telephone please contact our team prior to the auction with your details of the lots you are interested in and your full name, mailing address, telephone number(s) and email.
Please note there will be no in-room bidding available for our current season of specialist auctions.
We are now able to offer auction viewing by appointment in the lead up to sale days. Visit our appoinment bookings page to select a time and date that suits you (the number of visitors per time slot is limited to allow social distancing to be maintained).
For the comfort and safety of our clients and staff item collections at all three of our UK venues will be by appointment only. Get in touch with our Edinburgh, Glasgow & London teams to find out more.
To arrange a time to collect - auction purchases (buyers) or unsold items (vendors) - or deliver items for sales please contact:
EDINBURGH SALEROOM | 0131 557 8844 | email@example.com
LONDON GALLERY | PHILIP SMITH | 0207 930 9115 | firstname.lastname@example.org
GLASGOW GALLERY | JAMES MCNAUGHT | 0141 333 1992 | email@example.com
Our accounts teams will continue to be available to process payments and answer queries. We will be able to accept online payments through our website and bank transfer. We can now offer on-site payment facilities, however no cash will be accepted.
For those wishing to discover more about the value of any artworks or jewellery they are looking to sell we offer an online valuations service via our website here. Alternatively, photos and details can be sent by email to firstname.lastname@example.org
Our specialist team are all still available to offer information and advice on buying and selling at auction. Browse our Specialist Directory below to discover more:
The Department of Health and Social Care and the NHS have released comprehensive guidelines on Coronavirus (COVID-19), which our staff have familiarised themselves with: View NHS Guidelines
We continue to monitor the situation and follow government advice. We will be updating this page as the situation progresses with any changes to Lyon & Turnbull's service and schedule.