The health and wellbeing of our clients and employees is a top priority, with this in mind the Lyon & Turnbull team have been adapting to enable us to continue to provide the highest level of customer service we can in these unprecedented times.  To help here is guide on how to enjoy participating in our auctions from home.

 


 

Online Catalogues

All our sales are fully illustrated online ahead of the sale. Additional images and condition report infomation is also available online (just sign in/ register).


Find Out More from a Specialist

If you are interested in a lot(s) from any forthcoming sale you can request condition reports via our website. If you would like to speak to a specialist about a particular lot, or require additional images, our team are available via email, telephone or video call.

To speak to a specialist call 0131 557 8844. 

 

Free Live Bidding

Bid live in all our sales from the comfort of your home or office, for no additional surcharge, with Lyon & Turnbull Live. Just follow the link at the head of every online catalogue, lot page or on the auction calendar.  

All our sales are also available for viewing and live bidding on The-Saleroom and Invaluable (an additional surcharge is charged by these services

 

Bidding by Telephone

Bid by telephone, our clerk will call you from the saleroom on the auction day, just before your lot(s) come up, and will then relay to you the events in the room, and bid on your behalf live at the auction when instructed to do so. If you would like to bid by telephone please contact our team prior to the auction with your details of the lots you are interested in and your full name, mailing address, telephone number(s) and email. 

Download PDF Telephone Bidding Form


Bidding by Absentee Bid

If you are logged into our Lyon & Turnbull account online, you can leave an absentee bid online by selecting the 'Leave a Bid' option on your chosen lot. Alternatively you can complete an absentee bid form and email or fax it to 0131 557 8668. Please note that our bid department may contact you for further details.

Download PDF Absentee Bidding Form

 


 

COLLECTIONS & STORAGE

We will be offering free storage of any purchases in our Edinburgh saleroom until such time as collections become less restricted. We have been working with our local Mailboxes Etc branch to maintain a limited safe and contact-free collections and shipment service for smaller items for as long as possible. For safety reasons no personal collections or alternative carriers will be allowed to pick-up or drop-off items at any of our UK venues until restrictions are lifted.

 

PAYMENT

Our accounts teams will continue to be available to process payments and answer queries. We will be able to accept online payments through our website and bank transfer. There will be no on-site payment facilities and no cash accepted as all our venues are closed to the public. Please note our standard invoice payment terms will continue to apply.



Free Auction Valuations

For those wishing to discover more about the value of any artworks or jewellery they are looking to sell we offer an online valuations service via our website here. Alternatively, photos and details can be sent by email to info@lyonandturnbull.com

Request a Free Auction Estimate


Speak to a Specialist

Our specialist team are all still available to offer information and advice on buying and selling at auction. Browse our Specialist Directory below to disciver more:

Meet the Specialists

 


 

The Department of Health and Social Care and the NHS have released comprehensive guidelines on Coronavirus (COVID-19), which our staff have familiarised themselves with: View NHS Guidlines

Clients who have visited any Lyon & Turnbull location (Edinburgh, Glasgow or London) or had an at home/ office valuation within the previous 21 days and who are diagnosed as having contracted Coronavirus (COVID-19), or have been in proximity to someone who has been diagnosed as having contracted Coronavirus (COVID-19), are kindly asked to advise Lyon & Turnbull immediately on 0131 557 8844.

We continue to monitor the situation and follow government advice. We will be updating this page as the situation progresses with any changes to Lyon & Turnbull's service and schedule.